Recipients of thank you notes feel valued and appreciate that their efforts, gifts, thoughtfulness, and time is recognized. There are multiple means to send a note of thanks – email, text message, paper cards, electronic cards. I recommend using physical paper cards and envelopes. Yes, I realize it takes more effort to send an actualContinue reading

In a previous article, I wrote about the difference between a podium and a lectern. As a refresher, a lectern is a slanted topped high desk that the speaker stands behind when delivering a speech or presentation. The podium is a platform that a speaker stands on while giving a presentation or formal address, andContinue reading

The month of September is here. Labor Day marks the last summer holiday, particularly the end of summer. And Patriot Day (9/11) serves as a remembrance of the 2001 attacks in the United States. My contemplation causes pondering on commemorations as National Grandparents Day (September 13), First Day of Rosh Hashanah (September 19). Let usContinue reading

Staying home more these days due to the coronavirus has provided me with extra time to declutter the household, the office, and reminisce. While going through the old green hanging files and manila folders, I came across copies of the first speech I delivered thirty-three years ago. I am talking about memories! As I satContinue reading

Leadership Development is one of many services I offer to businesses and individuals in their quest for managerial improvement and career enhancement. There is one word, one noun, one thing that sums up successful and decisive leadership. That word? That one word is communication. Further, how you communicate and having a solid grasp of yourContinue reading

By Lauren Douglass, Guest Writer There is a formula to delivering difficult information so it is best received and implemented. Front Load Empathy Deliver Topic Compassionately Listen to The Response Offer Assistance To Strategize Next Steps Follow Up Front Load Empathy Empathy is the ability to understand another person’s emotional reaction to a circumstance and NOTContinue reading